On Apology

Գրքի շապիկի երեսը
One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart. He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfer of power and respect between two parties, and much more. Readers will not only find a wealth of insight that they can apply to their own lives, but also a deeper understanding of national and international conflicts and how we might resolve them. The act of apologizing is quite simply immensely fulfilling. On Apology opens a window onto this common occurrence to reveal the feelings and actions at the heart of this profound interaction.
 

Բովանդակություն

The Growing Importance of Apologies
1
The Paradox of Apologies
22
How Apologies Heal
44
Acknowledging the Offense
75
Remorse Explanations and Reparation
107
Why People Apologize
134
Why People Do Not Apologize
159
The Timing of Apologies
170
Negotiating Apologies
204
Apology and Forgiveness
228
Afterword The Future of Apologies
251
Notes
265
Bibliography
287
Index
291
Discussion Group Guide
307
Հեղինակային իրավունք

Delayed Apologies
180

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