On ApologyOxford University Press, USA, 17 սեպ, 2004 թ. - 320 էջ One of the most profound interactions that can occur between people, apologies have the power to heal humiliations, free the mind from deep-seated guilt, remove the desire for vengeance, and ultimately restore broken relationships. With On Apology, Aaron Lazare offers an eye-opening analysis of this vital interaction, illuminating an often hidden corner of the human heart. He discusses the importance of shame, guilt, and humiliation, the initial reluctance to apologize, the simplicity of the act of apologizing, the spontaneous generosity and forgiveness on the part of the offended, the transfer of power and respect between two parties, and much more. Readers will not only find a wealth of insight that they can apply to their own lives, but also a deeper understanding of national and international conflicts and how we might resolve them. The act of apologizing is quite simply immensely fulfilling. On Apology opens a window onto this common occurrence to reveal the feelings and actions at the heart of this profound interaction. |
Բովանդակություն
The Growing Importance of Apologies | 1 |
The Paradox of Apologies | 22 |
How Apologies Heal | 44 |
Acknowledging the Offense | 75 |
Remorse Explanations and Reparation | 107 |
Why People Apologize | 134 |
Why People Do Not Apologize | 159 |
The Timing of Apologies | 170 |
Negotiating Apologies | 204 |
Apology and Forgiveness | 228 |
Afterword The Future of Apologies | 251 |
Notes | 265 |
287 | |
291 | |
Discussion Group Guide | 307 |
Delayed Apologies | 180 |
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Aaron Lazare abuse accept acknowl acknowledging the offense African Americans anger Anita Hill apol apology fails apology process asked Associated Press Barney Frank behavior believe blame Boston Globe Boston Herald Brinkley caused chapter Chinese Church committed communication damage described dignity effective apology Eisenhower emotional empathic example explanation express feel forgiveness friends Fuzzy Zoeller grievance grudges guilt harm heal humiliation hurt Ibid illustration important insult involved Japanese Jews later letter Lincoln Lomax meeting ment mistakes mother motivated nation negotiated apology never Nostra Aetate offended party Patton person President public apologies received reconciliation regret relationship remarks remorse repentance responsibility restore result retributive justice shame sincere situations social social contract sorry speech statement story successful apology suffering Takashi Tavuchis tion told Trent Affair Tyson U.S. government understand values victim Vietnam War Waddle wanted wife women words World World War II wrong York دو