Systems for AllWorld Scientific, 2001 - 375 էջ The need for a new approach to systems is now widely recognized in business and industry, and numerous ?Systems? courses have been introduced in universities. This book offers a new systems paradigm, presents a systems outlook, defines key concepts, and outlines the principles of characterizing complex systems in a qualitative way and by the systematic use of models and measures.The book presents the Product/process (P/p) methodology: a coherent collection of generic but readily understandable concepts, rigorous but applicable methods, and principles of reasoning. This methodology assists in understanding any system, and helps in the formulation and effective solution of complex problems, regardless of the field in which they arise, and irrespective of the specialist disciplines needed for supplying the solution.Systems for All is aimed at three kinds of readers: practising professionals (managers, administrators, engineers and scientists) whose job is to develop, operate and manage complex systems; students (both undergraduate and postgraduate) whose courses demand an integrated study of several disciplines; members of the public who would wish to know what makes sophisticated systems tick, and why some important systems fail.A separate booklet, containing guidelines for developing solutions to some selected exercises, is available to instructors who wish to adopt the book for a lecture course. |
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The systems crisis | 3 |
About problems and communication | 13 |
General concepts | 23 |
Systems concepts | 57 |
Productprocess modelling | 97 |
Problem solving process and strategies | 127 |
Systems | 159 |
Measures | 171 |
Structural systems | 211 |
Products processes and gates | 245 |
Process management | 273 |
Organizational maturity and quality management | 301 |
Contract | 323 |
Glossary | 345 |
Notes to lecturers | 361 |
371 | |
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Common terms and phrases
activity arcs attribute values bipartite graph bipartite tree black box model black box representation business transaction cactus candidate solution chapter characteristics characterized coattribute collection gate complete components concepts conformance constructivity contract customer's defined definition deliverable directed graph distribution gate domain domain of discourse domain theory duration elements engineering Example Exercise explicit expression figure formal hard systems identify indirect individual input product integration interrelation set ISO/FDIS labelled language node notion operation ordinal scale organization output product P/p framework P/p graph P/p methodology P/p modelling P/p network P₁ parameter passive entities priority manager problem solving process product cluster products and processes quality management system ratio scale referent represent requirement specification shows soft soft systems methodologies solver specialist stage stamp standard strategy structural interrelation structural representation subprocesses supplier supplier's specification symbol systems methodology task theory valid variable